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Terms and Conditions

This document is an electronic record, generated in compliance with the terms and rules of the Information Technology Act, 2000. Amended provisions, pertaining to electronic records in various statutes, will be in accordance with the amendments made in the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of the website.

Please read the following terms and conditions very carefully as your use of the services of this website, the mobile application, both medium also referred to as SastaSundar, is subject to your acceptance of and compliance with the following terms and conditions.

Acknowledgement of Terms:

When you access this website, you acknowledge that you have read the terms and conditions set forth below and understood that access to this website is subject to the provisions of the same. If you do not agree to the terms and conditions set forth below, you should exit this website now. If at any place in this document, the term mobile application has been omitted in a particular section/sub-section/clause, it shall not mean that the terms and conditions mentioned in those section/sub-section/clause are not applicable on access through mobile application. All the terms and conditions mentioned herein shall be applicable to access through mobile application also.


The terms are incorporated herein in English language and my rudraksha does not provide you with a translation of the English language version of the Terms and if there is any contradiction between what the English language version of the Terms says and what a translation says, then the English language version shall take precedence.

My Rudraksha is an Innovative Information and Knowledge Based Technology Platform which works as communication medium between Users and Independent Licensed Chemist.

My Rudraksha is a famous Indian proverb, which denotes consumers’ aspiration to high quality at low cost.

It acts as bridge between users and the Independent Licensed Chemists and enables users to place their enquiry/indent. my rudraksha is supported by a network of Independent Licensed Chemists (sellers). All communications on my rudraksha are forwarded to the said Independent Licensed Chemists. On confirmation of the same, the orders are fulfilled by the said pharmacies and delivered to users.

The communications on SastaSundar.com are only in the form of enquiry and indent and are subject to conformity by the said Independent Licensed Chemists.

my rudraksha itself is not to sell, to stock, to exhibit, to offer for sale or to distribute medicines, pharmaceutical, healthcare & other related products. This website provides information and knowledge and forwards all communication of users among the network of Sellers and all sale, stock, exhibit or offer for sale or distribution is only made from the said sellers. No communication from either side is final and binding. Such communications are only in the form of enquiry or indent and are subject to confirmation by the said sellers. All agreements and contracts are being entered only by the said Sellers.

No order for medicine on SastaSundar website and App is being received without Prescription. All the orders and Prescription are being first forwarded to the Independent Licensed Chemists. The medicines are dispensed to the Users by the Qualified Pharmacists seating at the Independent Licensed Chemist store.

The information available on my rudraksha has been compiled with utmost precision and is for informational purposes only and does not constitute professional advice, recommendation, diagnosis or any kind of treatment. You are advised to seek advice from registered medical practitioner or experts for your personal medical needs and requirements. Taking any action based on any information/content provided on my rudraksha will be solely at your own risk and my rudraksha will not be held responsible, under any situation or condition, for your acts.

It is the duty of the users to read the terms and conditions of this website (which is likely to change from time to time) before accessing it.

It operates under a division of PRAAZOLE PHARMA PVT LTD, a company incorporated under the Companies Act, 1956 and having its registered office at webel IT park, module- 11, Nimpura, Kharagpur– 721301, West Bengal, India.

Your use of this website, its tools and information are governed by the following terms and conditions ("Terms & Conditions"). If you use this website, you shall have to follow the policies, terms and conditions that are mentioned in this agreement.

Any individual, who has agreed to become a Registered User of my rudraksha by providing his/her Personal Identification Data, shall agree to abide by the terms and conditions of this website, which is owned and provided by PRAAZOLE PHARMA PVT LTD (hereinafter referred to as "MY RUDRAKSHA").


myrudraksha.com does not recommend, endorse or make any representation about the efficacy, appropriateness or suitability of any specific products, procedures, treatments, opinions or other information that may be contained on or available through this website.


This Agreement shall be governed by and construed in accordance with the laws of India.

Any litigation arising out of or in connection with this website shall directly come under the jurisdiction of Kolkata courts, West Bengal, India only.

Companies/Individuals who are allowed to enter into a legally binding contract within the preview of the Indian Contract Act, 1872, shall be eligible for membership or registration at My Rudraksha. Our services are not available to individuals below 18 years or to users who have been terminated or removed from the system by team My Rudraksha for some reason or the other.

Members must be humans. No machines, scripts, or automated services are permitted to become members.

Any information provided by our customers is private and confidential. And we respect customers' privacy. We assume that as a responsible user you agree to abide by our privacy policies.

To become a registered member at My Rudraksha, you need to open an account with us. Remember, it is the user's responsibility to keep his/her password and account details confidential. You also agree to accept responsibility for all activities that occur under Your Account or Password. 98 7040 8409 shall not be liable for any loss or damage, which may take place if the user fails to protect his/her account details or password. In case you notice suspicious activities that threaten disclosure of your account details, please contact us immediately at 98 7040 8409 or mail us at info@myrudraksha.com.If My Rudraksha has reason to believe that there is likely to be a breach of security or misuse of the website; then, we may ask you to change your password or, we may also, deactivate your account without your consent.


You also agree to:

Provide accurate, current and complete information about yourself, known as "Registration Data", while registering as a new user on My Rudraksha.

Maintain and regularly update your Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if My Rudraksha has reasonable grounds to suspect that such information is untrue, inaccurate, and not updated; then, this may result in the termination of your user membership at My Rudraksha.

We always try to provide accurate information, yet errors may occur.